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Frequently Asked Questions
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Typically it would take 1-2 business day for a report to be ready.
You will receive an email letting you know when your inspection report is ready for you to view. Once you view your report online you can share, email or print it.
The report includes all the guitar’s parts, each with guitar information about the parts condition. It also includes a summary with the overall expert analysis of the guitar.
Please make sure the guitar you hire us to look at is the guitar you are looking to purchase. Since the inspection is likely to begin at the time you place your order, there is no way to change the guitar.
The inspection report is viewable for 60 days. After 60 days our system will delete the inspection report including the pictures.
Yes, we do provide TrueRelic’s professional appraisal service to determine the guitar’s market value.
Our inspection is solely based on the information we obtain online; it may include detailed videos, images, and written descriptions.